Gmail Clipping long email

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Russ, This might be a related issue, but my newsletter e-blast to several hundred people just now (on 1/27/17 about 3pm) did not fully load, either. When I checked my "sent" campaign, it shows that all the text, photos, data, etc., were sent out. But when I open the email and wait for it to load in my inbox in google mail, it will not fully load and drops off part of the last column of the newsletter. Is there any way you can take a look to troubleshoot this issue?

Note: This conversation was created from a reply on: PDF in Google Chrome isn't completely loading.
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Linden Waldorf School

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Posted 2 years ago

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Grey Stepp, Support Team Manager

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Official Response
Hey there!  

I went ahead and made your question a separate post, as what you're running into is different than the original post that you commented on.  

What you're seeing here is gmail limiting the amount of space that it shows for normal mailings.  When you have really long emails, gmail will clip them and require you to click a button to "view entire mailing".  Then it will open it up in it's own web browser.  

I sent a test to my gmail and I got the same thing.  It looks like this:



When you click to "view entire message", it will open it up in a separate browser window.  

As a best practice, if your email is too long to be viewed in Gmail, we would suggest finding ways to shorten your email to make sure everyone is seeing relevant information, perhaps by linking out to the FULL information on your website or calendar, etc.  

Let me know if you have any questions! 

- Grey