google analytics causing 403 error ?

  • 1
  • Problem
  • Updated 3 years ago
  • Not a Problem
I have two links to a page on our blog:  one from a text link and the other from a link on a picture.  The link from the text works, but the link from the picture produces a 403 error. The only difference I can see between the two links is a difference between the URL produced by the Google Analytics:

this works: 

this doesn't
Photo of Joslin Diabetes Center

Joslin Diabetes Center

  • 28 Posts
  • 8 Reply Likes

Posted 3 years ago

  • 1
Photo of Grey Stepp

Grey Stepp, Support Team Manager

  • 1700 Posts
  • 135 Reply Likes
Official Response
Hey there JDC (I hope it's ok to call you that)! 

I popped into your account and made a copy of the mailing you're working in.  I've been unable to recreate the issue here on my end.  I sent myself a test and it seemed to be working fine.  

That being said, we have seen some issues pop up around adding Google Analytics on occasion.  The best thing to do is to check your link to make sure it works, and also to try creating the GA tagged links outside of Emma to see if your website will handle them correctly.  

Some folks wind up adding in the already tagged links into their campaigns instead of using the Emma Applied Google Analytics tags.  

Here is some more information from our Resource Center in case that helps:


- Grey