Healthcare Providers: Anyone else using eNewsletters to help meet meaningful use standards?

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As part of requirements set by the government for physician offices, we are attempting to utilize monthly enewsletters with health tips and healthy recipes, as a reminder to patients to use our patient portal, and hoping it will help us hit the 5% requirement -- 5% of pts for each of our physicians (34), have to message our doctors through the secure healthcare portal... is anyone else in the healthcare industry, utilizing emma for this purpose? We initially started using as internal communication only (to our 200+ staff), but realize we need tracking and reports for this new government requirement... thoughts? feedback? Thanks in advance.
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University Surgical Associates

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  • hating Electronic Medical Records and the gov't effect on quality healthcare

Posted 3 years ago

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Barbara O'Toole, Champion

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Official Response
Hello, University Surgical Associates:

As long as you can make it easy for your patients to access their should see the good minimum response you are needing - probably would be a little higher than 5%.

You could use the custom fields to upload each patient's username/password into the EMMA database and send the info to them within the newsletter each time. That would help make it uber-easy for them to connect.

Then add a simple call to action like, " Ask your question here," or "Submit your symptoms here," or "Ask about a prescription refill here..." and you'll have people responding for sure.