Hello, I stopped/ canceled a split test. does that mean that only half of my list is going to get an email?

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Elizabeth Vandeveer

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Posted 9 months ago

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Photo of Zach Sharpe

Zach Sharpe, Employee

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Hi Elizabeth,

This depends on where in the sending process the split test was when cancelled. It's possible the part of your audience received it and some did not. In this case, you could create a segment that finds contacts that have received this particular mailing. From here on your resend (or next send) you can suppress your segment ensuring that it excludes these contacts.

For more information on building the segment have a look at our resource center article here:

https://support.e2ma.net/Resource_Center/Account_how-to/Using_the_segment_builder

On the same page, you'll find a section for supressing as well. That is anchored here:

https://support.e2ma.net/Resource_Center/Account_how-to/Using_the_segment_builder#Suppressing_segmen...

I hope this helps point you in the right direction!

Thanks

Zach