Hello, In the most recent mailing we did yesterday, the click analysis does not seem to be working proper

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  • Problem
  • Updated 9 months ago
  • Acknowledged
Photo of ACEC-Massachusetts

ACEC-Massachusetts

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Posted 9 months ago

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Photo of Zach Sharpe

Zach Sharpe, Employee

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Hello!

In your most recent completed mailing "ACEC/MAtters 9/7: DCAMM Briefing, Trains, Skates & Running Shoes" it looks like it is being affected by a bug we have identified that causes link clicks to display improperly.

Rest assured that link clicks are being recorded properly and can still be seen and exported via the "clicks" tab within the response page of your mailing for the time being.

While our developers do not have a firm date on the fix for this we have identified it as a widespread issue and I will update you as soon as I have more information!

Cheers,

Zach