Hi. Editing HTML code

  • 0
  • 1
  • Question
  • Updated 2 years ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: EOL CLEANUP

Hi. Everytime I try to edit a text section in code mode and save, it simply remains spinning and never updates. I have to continually exit out of the entire application. Using Chrome.
Photo of Tennessee State Museum

Tennessee State Museum

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 0
  • 1
Photo of Zach Sharpe

Zach Sharpe, Employee

  • 290 Posts
  • 32 Reply Likes

The HTML portion can display this issue for a few reasons.

We typically see unsupported code cause the editor to spin or time out. This is typically from JavaScript, which is not supported in the editor, or HTML functions that rely on JavaScript.

Occasionally this can happen with simple HTML stylings but is typically more of an issue with the body of code as a whole than the particular styling you are attempting to include.

If you're still experiencing this feel free to reply here with the exact campaign name and code you are looking to insert and I'm happy to take a deeper look.