How can I can archive contacts that exist in only one group?

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How can I can archive contacts that exist in only one group? I want to decommission a group and archive only those contacts that have membership in only that one group. I don't want to archive the contacts that have memberships in other groups.
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Posted 8 months ago

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Zach Sharpe, Employee

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Hello!

There is not a function within groups to only identify contacts that don't belong to any other groups, you can, however, create a segment that does this!

Head to audience > segments > create a new segment to get started. From here you can find contacts based on group membership and add parameters for *in* and *not in* groups to find exactly what you are looking for.

The other alternative would be to create a segment based on some other criteria, such as data in a contact field. You can utilize 'fields' as an option to narrow these down.

After you've created the segment, head back into the segment itself choose actions > archive all to remove the contacts from within it.

Feel free to have a look on our article for segment building here:

https://support.e2ma.net/Resource_Center/Account_how-to/Using_the_segment_builder

I hope this helps point you in the right direction!

Cheers,

Zach