How can I can archive contacts that exist in only one group?

  • 0
  • 1
  • Question
  • Updated 4 months ago
  • Answered
How can I can archive contacts that exist in only one group? I want to decommission a group and archive only those contacts that have membership in only that one group. I don't want to archive the contacts that have memberships in other groups.
Photo of University of Chicago Press- Books Divison

Posted 4 months ago

  • 0
  • 1
Photo of Zach Sharpe

Zach Sharpe, Employee

  • 274 Posts
  • 30 Reply Likes
Hello!

There is not a function within groups to only identify contacts that don't belong to any other groups, you can, however, create a segment that does this!

Head to audience > segments > create a new segment to get started. From here you can find contacts based on group membership and add parameters for *in* and *not in* groups to find exactly what you are looking for.

The other alternative would be to create a segment based on some other criteria, such as data in a contact field. You can utilize 'fields' as an option to narrow these down.

After you've created the segment, head back into the segment itself choose actions > archive all to remove the contacts from within it.

Feel free to have a look on our article for segment building here:

https://support.e2ma.net/Resource_Center/Account_how-to/Using_the_segment_builder

I hope this helps point you in the right direction!

Cheers,

Zach