How can I create a doc/add an attachment that can be downloaded?

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I am trying to send out mp3 of songs. I can attach the song but can't attach the songs for download from Emma.
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Posted 2 years ago

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Sam Collis, Customer Support Specialist

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Official Response
Hi there!

That's a great question.  There are a couple of ways you can approach sending downloadable content to your contacts.  

Linking your mp3 from your document library in your mailing will allow your contacts to play it from that link, but there will be no button to download it (as you've already discovered).  That being said, you are able to right click on the mp3 player and "Save as" which will allow the download.  Understandably doing it this way isn't always ideal as you're unable to add any description or download button on that landing page.  The landing page exists on the Amazon Web Server and isn't customizable.

A more aesthetically pleasing way to add a smooth download of your song would be to upload it to an external site -  whether that's your own website, Soundcloud or one of the many other hosting sites that allow folks to download your content - and linking to that.  Doing it this way will allow you a more customizable landing page, so you'll be able to direct your contacts to a Download button.  Another advantage of this is it will keep your email size nice and streamline which will increase the deliverability.

I hope that helps, but please feel free to let me know if you have any follow-up questions!