How can I know if an individual has been opening my emails over the past year?

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Posted 2 years ago

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Zach Sharpe, Employee

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You can look at response history by contact by going to audience then searching that contact's email. From within the contacts record if you navigate to the 'contact history' tab this will show you emails received, opened, clicked, forwarded, and shared. 

I took a screenshot of this for your contact record within your Emma account to provide an example.

I hope this helps!