How do I export a campaign that shows all users and unique webview urls?

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I would like to be able to export a campaign showing all users and unique webview urls for their mailing.  Is such a thing possible to do?    This is assuming that each mailing for a user has a unique webview url.
thx
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Time Warp

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Posted 3 weeks ago

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Bethany Woerner, Champion

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Good afternoon,

You can view unique clicks for a mailing by going under the "Response" tab, clicking the mailing you are wanting to investigate, and going to the "Clicks" tab of the "Your response" menu. You should see a drop down menu above the list of contacts that will allow you to filter the list by individual link.

To export your responses, click the "Export responses" button in the top right corner of the page.

I hope this helps!
- Bethany
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Time Warp

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What I'm wanting to extract is the url contained in the "View this email online" for each contact email sent.
ie.
Contact_Name_1  url1
Contact_Name_2  url2
Contact_Name_3  url3
.
.
.
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Joshua Jackson, Employee

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Hi!

Each of the members that receive a mailing do have unique urls, in regards to the webview. This would not be possible to mass extract that information, because the each mailing has a unique url for the web view as well.

What is your intent with that information.

Regards,
Joshua

Joshua Jackson
Customer Support Specialist | Emma®
Emma Community: community.myemma.com/emma
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Time Warp

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Hi Joshua,

Quite simply, I would like to be able to text that webview_url to some of my employees and still be able to track opens, clicks, etc.

That webview_url is unique to each user mailing.  Correct?  It points to a web page specific to that user?  Correct?


Thanks
(Edited)
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Grey Stepp, Support Team Manager

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Joshua is correct above in saying that there is not a way to extract that data. 

You can get the general webview (with default information) from the Response page, but there is not a way to export or collect each unique webview URL sent to each individual on contact on your list.  Those are ONLY available in each subscribers' copy of the mailing.  

When you say that you'd like to text that webview link to some of your employees, can you walk that out a bit?   Is there a reason they can't access the mailing itself?   You also mentioned tracking opens and clicks, but the webview will not track opens.  

I'm wondering if there's a different way to accomplish what you're trying to do.  
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Time Warp

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The unique webview_url will not track opens/clicks?  This is confusing and seems really strange to me.  Why even have a "View this email online" if you cannot track links/clicks?

Here is what I'm trying to do...

After emailing the newsletter, I want to do is to be able to send a text with the unique webview_url to some of my employees and still track opens and clicks.   Some of my employees to not use email, but they do text.   To do this, I intend to use the "email to text" gateway for each of my employees that I wish to send the link to.  I have a program written in google apps script that does the emailing.

How can I do this?   

Thanks in advance.
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Grey Stepp, Support Team Manager

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I'm going to back up just a bit and explain a few things about how Emma tracks response data.  (you can find more info here on our Resource Center)

Emma is a program designed for sending emails and tracking the response data to those emails.   We provide the webview of the mailing for folks to share on social media, save an archived copy for their own website, etc.  The webview is not meant to replace the email, but rather to serve as a way to share and save the content with folks who do not receive the email itself.   

The response data that Emma collects is based on data captured from the inbox. 

Opens are tracked via the images being downloaded to the inbox by the email program, so viewing the webview of a mailing is not the same as opening an email.  

Link clicks within the mailing are tracked via a redirect from the inbox, through Emma's servers, then on to the destination link.  This is why certain custom links like "mailto" links or any links that are personalized from person to person are generally not considered trackable.  For the webview of the mailing, those links are not being directed through the inbox for tracking, but rather just go directly to their destination.   

Since the links in a webview of the mailing are not being routed through the inbox, clicks on links within that webview are not trackable in Emma.  That said, you could add Google Analytics tags to your links to make them trackable in GA.  This would allow for tracking of those links outside of Emma.  

It sounds like we're trying to create a workaround for an email program to be used in non-email environments, which is likely not going to be able to provide you with exactly what you're looking for.  That's not to say that there aren't solutions out there for what you're wanting to accomplish, but rather that Emma was built to track that data from an email inbox, so sending and tracking any information outside of that would need to be done and tracked through other means.  

I hope that helps that make a little more sense!  
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Time Warp

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Call me stupid, but I am more confused than ever on how Emma works.   When I went to the Resource Center link you provided, (thank you) I read the following that seems to contridict what you're saying.

Resource Center cut/paste...
In the inbox, definitive actions that happen while a person is connected to the internet are trackable. Someone views your mailing in its HTML entirety -- We can track it. Someone clicks one of the links back to your website -- We can track it. Someone forwards your mailing to a friend using the Share this emailoption in the email template's footer -- We can track it. Some things aren't trackable - like someone viewing the plaintext version of your mailing and not clicking anything, or someone forwarding your email to others the old-fashioned way, using their email client.

We've confirmed that the Webview_Url link is unique to each mailing for each user of a campaign.  Ok, makes sense to me.  

We're just talking HTML and back links to the Emma servers for redirection.  The inbox is just displaying HTML, the same HTML as the Webview_Url link in fact!  At least the links that I checked both in the email and Webview_Url, the links were exactly the same and seem to support the resource center cut/past above.

What am I missing here?  I'm sorry, but I just don't get it.

Thanks in advance.
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Grey Stepp, Support Team Manager

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They key in that reference to the resource center article is the very beginning phrase "In the inbox".   The inbox is key to being able to track it.  

All actions are tracked back to the contact itself via the inbox.  Having a contact to track the action back to is a necessary part of accurate tracking.  The public webview exists outside of any system that can track back to an individual contact and is simply there to be able to share content, not for tracking data.  We simply do not track data that happens outside of the inbox or a signup form.  

Now, the unique webview link for each contact comes in the inbox specifically and can't be accessed in any way outside of the inbox.  So in order to get a webview link for a specific user, the email would have to be opened in the inbox and the link procured there.  That is to say that the open would already be recorded.  

These links ARE different. 

For example, I sent myself a mailing to 2 separate addresses.   

This is the public webview link:
https://t.e2ma.net/webview/8z60z/099d50f68f1325f9b8637c20542d7930

This is the webview link when clicked from the inbox of address 1:
https://t.e2ma.net/message/8z60z/giyw7h

This is the webview link when clicked from the inbox of address 2:
https://t.e2ma.net/message/8z60z/0d455h

All of these have slight differences in the form of PURL links in the footer for opt-out and manage preferences (but could have others too if you use personalization in the mailing).  

But the act of simply opening the webview does not count as an open, nor are clicks within that webview tracked as "clicks in the email", because none of those actions take place in the inbox.  

I hope that helps it make a bit more sense.