How do I export contacts, groups, segments when I am not the account owner?

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  • Updated 8 months ago
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I have "Full" permission on a Plus account but I can't seem to download a csv of contacts unless I'm logged into the Account Owner's account.  I can see and edit all contacts, but I can't find an option to export the contact list on my own account.
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Lauren

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Posted 8 months ago

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8 months ago
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Heather Sturm, Integrations Support Specialist

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Hi Lauren,

Thanks for reaching out! At this time, the only user that can export audience members from a plus account is the primary contact on the account. The full permissions will not permit you to export, so you'll want to partner with your primary contact/account owner to get the exports you need!

Cheers,
Heather
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