How do I merge two groups, OR how do I copy one group into the other? (Instructions I've found seem to be for the old version of the site.)

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I uploaded a list from our former ESP, but our email sign-ups from our website are going to an entirely new list. I need to combine the old list with the new list so that they're all together. The instructions I've found don't match what I can actually do on the groups page. I'm wondering if there's been an update since the new site was launched.
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GCI Outdoor

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Posted 3 years ago

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Laura Dickerson, Official Rep

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Hi there,

To comine groups:
  1. From the main Audience page, click on the name of the group that contains the contacts you'd like to copy.
  2. Select "all contacts" in the dropdown menu just above the names to take all of the contacts.

  3. Click copy them in the audience menu at the top of the screen, and choose Copy to groups.
  4. Choose your destination group(s) from the menu and click Copy. You can also name a new group and copy to that. Add a new group in the field, click Add, click Copy.

The contacts you copy will remain in the original group. If you no longer want to keep the original group after moving its members, return to the main Audience page, and delete the group.

I hope that helps!
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David Wright, VP of Product Management

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Official Response
Hey there,

I did a quick check on your account and see that you have our new interface. The instructions are similar, though:

1. From Audience, click on "Groups" on the sidebar
2. From the ACTIONS button, click "Add all to group(s)":

3. Select the group(s) to which you'd like to add these contacts: 

4. Click "ADD"

Hope that helps. Please let me know if you have any questions!