How do I remove hyperlink from an email address so that it's not clickable?

  • 0
  • 1
  • Question
  • Updated 2 years ago
  • Answered
 It looks fine in my preview, but when I send the test it keeps showing up as a blue clickable link.  
Photo of Marin Primary & Middle School

Marin Primary & Middle School

  • 3 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 0
  • 1
Photo of Ross Cochran

Ross Cochran, Official Rep

  • 132 Posts
  • 10 Reply Likes
Official Response
Hi there,

I took a look at one of your unsent mailings and noticed an email address at the bottom of one of your mailings. A lot of email clients will automatically turn that into a link. I was getting the same behavior within Gmail as well. While we can't change that behavior, we can strip that link of it's styling so it looks like regular text.

To do that, double click in the text area to start editing. At the top tool bar we need to click on the icon that has "< />" on it. This will allow us to insert some code. In that box try this code:

<a href="mailto:YOUR EMAIL" style="text-decoration: none; color: rgb(0, 0, 0);">YOUR TEXT</a>

You can read more about this and see some screenshots in our Resource Center article here:'s_underline

This won’t remove the link altogether, but this way it won't be obvious that your text is really a link.