How do I secure MyEmma contact form from spam when integrated with a website?

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I have integrated a MyEmma Lightbox Form into my new Website. but I am getting a lot of spam now. Usually I would use CAPCHA but that was not an option when I made the form. How do I secure the Lightbox Form against spammers? Is there a workaround?
I use Windows 10, Chrome and Website is built in Wordpress. www.pr-assist.com
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PR Assist

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Posted 3 years ago

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Maya Lochan, Customer Support Specialist

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Hi Jodie -- sorry that you're running into issues here!

I'm checking in with my Delivery team regarding those spam signups in order to identify the best course of action here.

I will be back in touch on this thread when I have further insight. Thanks!
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Maya Lochan, Customer Support Specialist

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Thanks for your patience here Jodie.

My Delivery team took a deeper look into those unwanted email submissions, and those signups are indeed coming through the "Free Brainstorming Session" form on your website, which is using our API to add contacts to your Emma account. I know you have a WordPress site, so can you let me know how you integrated your signup form with Emma -- was it through our WordPress integration or was it a custom build you commissioned?

We definitely want to get this sorted out for you so I'll keep an eye out for your reply!  
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Maya Lochan, Customer Support Specialist

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Hi there -- just checking in to see if you still need assistance here.

If you do, just give me a shout on this thread Jodie!
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PR Assist

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Hi. Yes I do. I have not found a solution yet, and am still receiving a lot of spam every day to my campaign list.
JH
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Maya Lochan, Customer Support Specialist

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Sorry to hear that!

If you could take a look at my previous post above and just let me know how you integrated your signup form with Emma -- once I have that information, I'll be able to better advise you!
(Edited)
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PR Assist

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It was a Word Press integration.
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Maya Lochan, Customer Support Specialist

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Official Response
Thank you for providing that information!

You are using the WordPress integration, which uses our open API to add new signups directly into your Emma account. If the integration does not support extra security measures like CAPTCHA, we recommend having your signup form add new subscribers to a new group (i.e. "Website Signups" group). Once those subscribers are in that group, you can use Automation to send a welcome message letting them know they must confirm opt-in to be added to your mailing list. Then, you can easily run a segment to find subscribers in your "Website Signups" group who have confirmed their opt-in status -- for the step-by-step instructions on creating this segment, you can check out this Resource Center article. 

While there are a few additional steps involved, this would be the best way to identify who your "real" subscribers are. 

Please let me know if you have any questions on getting this implemented and I can definitely walk you through it, Jodie!
(Edited)