How do I see which form a new subscriber used to sign up?

  • 0
  • 1
  • Question
  • Updated 8 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: EOL CLEANUP

I've been looking in the subscriber history and details but do not see which form the new subscriber used to sign up. Is this tracked/listed/hidden in a different location?

There are several different form layouts all pointing to the same subscriber segmentation -- I'm not looking to further divide this group/segment, just to simply look at one subscriber and see the path they used (much like an a-b test).
Photo of Data Center Solutions

Data Center Solutions

  • 3 Posts
  • 0 Reply Likes
  • befuddled

Posted 2 years ago

  • 0
  • 1
Photo of Adriane Smith

Adriane Smith, Customer Support Specialist

  • 506 Posts
  • 53 Reply Likes
Hello there!

Thank you for reaching out with your question. I hopped into your account for a moment and saw that you have 4 different classic sign up forms and one Lightbox form. You can create a segment to find out who has signed up using any of those specific classic forms. There is not currently a way to segment to find out who has signed up with the Lightbox form in particular, unless you've got those contacts being added to a unique group all their own. In case you need them, here are the steps for creating a segment. Let me know if you have any lingering questions about this!
Photo of Adriane Smith

Adriane Smith, Customer Support Specialist

  • 506 Posts
  • 53 Reply Likes
Hi again,

Adriane here, just checking back in with you to see if you've got lingering questions about this. If so, just give me a shout! Happy to help.
Photo of Data Center Solutions

Data Center Solutions

  • 3 Posts
  • 0 Reply Likes
Exciting news, Grey! Thank you for sharing. I look forward to the new detail availability in the near future :-D
Photo of Books Marketing

Books Marketing

  • 11 Posts
  • 2 Reply Likes
I was wondering if there is any additional information about when you expect to have this functionality? It would be great to be able to see the date when a subscriber signed up or confirmed opt-in on the segment or group screens instead of having to go into each individual record to find it. 
(Edited)
Photo of Grey Stepp

Grey Stepp, Support Team Manager

  • 1699 Posts
  • 135 Reply Likes
Hi there!   I don't have a firm date on when we're looking to implement that, though I do know we're still working on improvements to those processes.  

-G
Photo of Diane

Diane

  • 44 Posts
  • 1 Reply Like
I'd love to see which form(s) a subscriber has used from their member record screen. Any updates on this?
Photo of Grey Stepp

Grey Stepp, Support Team Manager

  • 1699 Posts
  • 135 Reply Likes
Hi Diane, I don't have any updates to this right now, but since you've posted, you'll see any updates I post on this page!   Thanks for the feedback!