How do I see which form a new subscriber used to sign up?

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I've been looking in the subscriber history and details but do not see which form the new subscriber used to sign up. Is this tracked/listed/hidden in a different location?

There are several different form layouts all pointing to the same subscriber segmentation -- I'm not looking to further divide this group/segment, just to simply look at one subscriber and see the path they used (much like an a-b test).
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Data Center Solutions

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  • befuddled

Posted 1 year ago

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Adriane Smith, Customer Support Specialist

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Hello there!

Thank you for reaching out with your question. I hopped into your account for a moment and saw that you have 4 different classic sign up forms and one Lightbox form. You can create a segment to find out who has signed up using any of those specific classic forms. There is not currently a way to segment to find out who has signed up with the Lightbox form in particular, unless you've got those contacts being added to a unique group all their own. In case you need them, here are the steps for creating a segment. Let me know if you have any lingering questions about this!
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Adriane Smith, Customer Support Specialist

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Hi again,

Adriane here, just checking back in with you to see if you've got lingering questions about this. If so, just give me a shout! Happy to help.
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Data Center Solutions

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Exciting news, Grey! Thank you for sharing. I look forward to the new detail availability in the near future :-D
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Books Marketing

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I was wondering if there is any additional information about when you expect to have this functionality? It would be great to be able to see the date when a subscriber signed up or confirmed opt-in on the segment or group screens instead of having to go into each individual record to find it. 
(Edited)
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Grey Stepp, Support Team Manager

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Hi there!   I don't have a firm date on when we're looking to implement that, though I do know we're still working on improvements to those processes.  

-G
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Diane

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I'd love to see which form(s) a subscriber has used from their member record screen. Any updates on this?
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Grey Stepp, Support Team Manager

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Hi Diane, I don't have any updates to this right now, but since you've posted, you'll see any updates I post on this page!   Thanks for the feedback!