How do you move an email to another account?

  • 0
  • 1
  • Question
  • Updated 4 years ago
  • Answered
One of our clients recent split into two separate companies. We had to create another account for the new company. We have some mailing drafts (not templates, emails created via the drag and drop editor) in the original account that need to move over to the new account. Is there any way to do this (short of recreating the email in the new account)?
Photo of Karen D.

Karen D.

  • 31 Posts
  • 1 Reply Like

Posted 4 years ago

  • 0
  • 1
Photo of Greg Rathbun

Greg Rathbun, Customer Service Specialist

  • 296 Posts
  • 22 Reply Likes
Official Response
Hi Karen!

Greg with Emma Support here!

Mailings cannot be moved between accounts (or sub-accounts), as they're tied to the account that they were created in.

Recreating the mailing in the new account (or sub-account) is the best option in this case.