How long are sent campaigns saved?

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  • Updated 3 years ago
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How long are sent campaigns saved? (Links that I have to prior sent campaigns are showing up as mailing not found).
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K-Space Associates

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Posted 3 years ago

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Maya Lochan, Customer Support Specialist

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Official Response
Hi there! Sorry that you're sad, but I can definitely help here.

We store campaign and response data in your account for 18 months; your data is archived after that time period. We recommend saving your mailing's webview and/or response as a PDF so you can easily access it at a later date, and you can find those steps in this Resource Center article.

If one of your campaigns was sent within the 18 month timeframe, just send me one of those links and I can take a deeper look here!
(Edited)
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K-Space Associates

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Thanks. Unfortunately when I save as the pdf none of the newsletter's links carry through to the pdf. 
Photo of Maya Lochan

Maya Lochan, Customer Support Specialist

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Hi again! While the save webview as a PDF option won't carry over your links, you may be able to create the PDF in your web browser. When using Safari or Chrome and on your mailing's response overview page, you can click the link to "Open webview in a new window," then open the print settings -- there you will see an option to save as PDF, and this method will keep your links intact. 

Furthermore, I've gone ahead and added you to the list of clients looking for the ability to save that PDF with working links directly through Emma!

Please let me know if you have any follow-up questions here, as I would be happy to help.
(Edited)
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K-Space Associates

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Thank you very much! I appreciate the detailed directions on how to do that!