How long are sent emails archived?

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Archived and Closed

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I'm running MyEmma in Chrome version 43.0.2357.130.

I'm trying to find two specific emails sent out Dec. 17, 2014, and Nov. 14, 2014. I can see their responses in the "Response" tab, but I cannot see them in the "Sent" tab. In fact, I can only see the last 29 sent emails in the "Sent" tab going back four months.

How long are sent emails kept? I would very much like to copy the emails sent 12/17 and 11/14 and use updated versions for another send, but I cannot do that from the "Response" tab.

Thanks in Advance
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Genelex

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  • a little frustrated

Posted 4 years ago

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Emily Hollingsworth, Alum

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Hi there -- We store campaign and response data in your account for 18 months. Have you checked the deleted items section of your account? I see campaigns there going back as far as 2013!



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Emily Hollingsworth, Alum

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Forgot to mention that if you find the campaign you're looking for there, you can "undelete" it from the downward pointing arrow to the far right of the mailing name and deletion date!
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Genelex

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Thank you for your prompt and informative reply! :)
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Global Medical Staffing

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Is there anyway to access email results is they're older than 18 months? 
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Emily Hollingsworth, Alum

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Hi there -- No, once the mailing response rolls off at 18 months, that data is archived. I recommend saving your responses as PDF's so that you can access them at a later dates!
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Global Medical Staffing

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That's what i figured, just thought I'd ask. Thanks for the response!