How many people on average are viewing our email on mobile devices?

  • 2
  • Idea
  • Updated 4 years ago
  • Implemented
  • (Edited)
I see the OPENS BY DEVICE on an individual email, but I don't see that data when it's exported. I'd like to see, on average, how many people are viewing our email on mobile devices.
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Cleveland Zoological Society

  • 22 Posts
  • 4 Reply Likes

Posted 5 years ago

  • 2
Photo of David Wright

David Wright, VP of Product Management

  • 110 Posts
  • 27 Reply Likes
Hey there,

Thanks for the feedback. We have a few different concepts at various stages of design and development that help to elevate the individual metrics up a level to show averages across different date ranges. One of those is a "home" concept that greets you with top-level metrics when you first login. Here's a sneak peek at part of that concept. So, here you would see your "opens by device type" across all mailings for the last 7 days.

Is there a specific date range you'd like to see? And would you want to be able to filter by group or segment?

So, this idea is planned and we are targeting Q1 to get some of these concepts worked into the product.

Please let me know if you have any questions. Thanks!

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Matt T., Official Rep

  • 75 Posts
  • 32 Reply Likes
Official Response

We have recently updated our "Compare Mailings" export, and it now includes all of the stats you see in your response section, including Opens by device type and opens by email client. I hope that solves your problem here! I'm going to mark this as implemented, but if you have any questions, please let us know.