I'd like to know how to edit and/or add preheader text to an automated email/campaign. When it hits my inbox it just shows the image link of the template header. Thanks.
On Chrome. Testing in Outlook.
On Chrome. Testing in Outlook.
Posted 4 years ago
Katie Lewis, Official Rep
Katie Lewis, Official Rep
Is this going to be implemented soon?
Emily Hollingsworth, Alum
Hi! I'll check with the Product Team to see if there are any current plans around this work.
Emily Hollingsworth, Alum
Hey there! Was this added? If so, how can I access it?
Grey Stepp, Support Team Manager
Hey there! We don't have it added just yet, but I've spoken with my Product team about this and we are working on some improvements to the Automation Workflow builder, so stay tuned and I'll post back here when we do get it rolled out!
- G
- G
Any movement on this??? I need to automate RESENDS, specifically to people who have not RSVP'd. I would like to be able to add text that says something like "Hi, there are only 2 weeks until the convention. Please let us know if you will be attending."
Grey Stepp, Support Team Manager
Hi there!
We have not added in the ability to set up preheader text in an automated mailing. Though it sounds like you're asking for something different.
In our EmmaPLUS account, we do offer some advanced automation features like branching automation. With this you could have the original email send, and then send a followup based on whether or not your contacts have performed a specific action, opening or clicking a mailing.
In the example you gave, you could have the first email in the series triggered by a date-based trigger or a field change trigger, then you could have a followup sent at a predetermined time with a different subject line.
If you're interested in taking a look at the EmmaPLUS account features, I'll be happy to get you in touch with your account rep. Just give me the word! :)
Cheers!
We have not added in the ability to set up preheader text in an automated mailing. Though it sounds like you're asking for something different.
In our EmmaPLUS account, we do offer some advanced automation features like branching automation. With this you could have the original email send, and then send a followup based on whether or not your contacts have performed a specific action, opening or clicking a mailing.
In the example you gave, you could have the first email in the series triggered by a date-based trigger or a field change trigger, then you could have a followup sent at a predetermined time with a different subject line.
If you're interested in taking a look at the EmmaPLUS account features, I'll be happy to get you in touch with your account rep. Just give me the word! :)
Cheers!
