How to turn off a lightbox form?

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Hello,

We've been running a three-month pilot project to test the lightbox forms on our website. We'd now like to turn off the lightbox form to several of the pages we were testing it on. I see where you can delete the website URL from the list within Emma, but do we also need to delete the code we added to each page as well?

Thanks.
Photo of City of Vancouver, Washington

City of Vancouver, Washington

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Posted 2 years ago

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Photo of Grey Stepp

Grey Stepp, Support Team Manager

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Official Response
Hi there!  The quickest way to turn off your form is to de-activate it in the app with the slider:



If that is deactivated, you don't necessarily need to take the code off your site.  The code will simply become inactive. 

If you were only looking to block certain pages on your site from showing the form, you do that here in STEP 6:



Of course, you could also do the inverse and have it ONLY show in certain pages if that's easier.  

Let me know if you have any questions!  


- Grey