How do I delete a template I no longer want to use?

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  • Updated 4 years ago
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Ed Hooks

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Posted 5 years ago

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Katie Lewis, Official Rep

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Official Response
Hi Ed! You can delete a template by clicking to create a new mailing, hovering over the template you want to remove and clicking Delete. It will look like this:



As you can see, that's also where you can rename a template. I hope this helps!
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Hult Center for the Performing Arts

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Not getting the option to delete when hovering. Can't find my templates in a list, either.
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Katie Lewis, Official Rep

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Sorry to hear you aren't spotting it! Are you able to share a screenshot here of where you are in your account when you're looking for your templates in a list? When I click to create a new mailing in your account and hover over a template, this is what I'm seeing:



If that doesn't look the same as what you're seeing, will you please let me know the web browser and version you're using? If you're using a browser version we don't support -- such as Internet Explorer 7 or 8 -- this might not work for you.
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Hult Center for the Performing Arts

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don't see the yellow bar.
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Hult Center for the Performing Arts

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OH, different page! I've been in the draft email window, not the template area. I'm using firefox, but I was just in the wrong place. Thank you!
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Hult Center for the Performing Arts

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The template layouts don't look right in this view, though. I wouldn't pick any of them if I just used the view from this page. Look at the size of the photos in some of them - then click on the template and they're quite different.
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Katie Lewis, Official Rep

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The template image thumbnail that appears in the template gallery may not be to scale. When you click to select a template, are you finding that the right images appear, they're just a different size than you expected? I'm glad to look at a specific template, if you're finding that it's quite off.
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Dawn Sword

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This reply was created from a merged topic originally titled
how to remove old custom stationery templates from "show templates" options.


Hi there,
My client has several old custom stationery templates in their "show templates" selection area and I'd like to remove some of them. How can I do this without disturbing the templates we want to keep? These are templates created by the Emma team (not by me via Template Builder) so they don't come up in the template builder Assets > Templates screen.