How do I opt someone out?

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Photo of equisys


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Posted 6 years ago

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Photo of Brittany Fowler

Brittany Fowler, Champion

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Official Response
Hi there,

To opt someone out of your audience, you'll want to find his/her email in your audience. You can do this in the search feature on the audience page, in the top right corner.

Once you find his/her record, you will want to change the status of the email address:

You'll have the option to change them to an error status or to opt them out. Let us know if you have questions!