html code added in the text when I send test email

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  • Updated 1 year ago
My email looks fine in preview but when I send a test version to myself, one of the hyperlinks is preceded by some code in the text: >" style="font-weight: inherit;">Learn more>> - I've redone it several times but it's basically the same as all the other links and blocks of text. The URL I'm using does not have any spaces or weird characters in it. 
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Internews Network

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Posted 1 year ago

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Grey Stepp, Support Team Manager

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Hi there!   Thanks for reaching out! It looks like you may have already sent out your mailing, but I still wanted to let you know what I was seeing.  

It looks like what's going on there is that you've got some carot symbols  (  >  )  in the text for your link.  That symbol is used in the code in the background of your email, and so if you use them in the text, your email program can get confused and think that they're a part of the code, which can break things!  

You'll want to take those symbols out of the text for your mailing (and out of the "Link Name" if they're there too) and replace them using the INSERT - SPECIAL CHARACTER from the text toolbar.  Using that version will keep it from breaking.  





Let me know if you have any additional questions!  

- Grey