Sending through a third party, Is there a link for an opt-out button I can provide them?

  • 0
  • 1
  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
I am sending an email through a third party. Is there a link for an opt-out option I can provide them.
Photo of World BPO/ITO Forum

World BPO/ITO Forum

  • 2 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 0
  • 1
Photo of Grey Stepp

Grey Stepp, Support Team Manager

  • 1700 Posts
  • 135 Reply Likes
Official Response
Hi there, 

Thanks for reaching out!   

There isn't a way to create an Opt-Out system for a mailing not sent through Emma.  The Opt-Out link that we provide in our emails is personalized for each email address as we send it out, so that it will come back to us in a trackable way.  

If they have their own opt-out link that you can use to collect opt-out email addresses, you can then import that list into Emma and manually opt-out those addresses to ensure you don't send to them again.  

Please let me know if you have any further questions.  

- Grey