I can't download images from my computer

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  • Updated 4 years ago
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Can't download images from my computer any more????????????  I have Chrome but I'm sure it's an Emma problem.  It usually is. ARRRRHGGGHHH!
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Craven Capital

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Posted 4 years ago

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Lauren Ackerman, Customer Support Specialist

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Hi Craven Capital,

Are you unable to add images from your computer to Emma? Can you please let me know how you are adding the images to Emma - are you adding them to an image block in a campaign? Or are you uploading the images to the image library?

Thanks for the extra details here!
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Emily Hollingsworth, Alum

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Good morning, Craven Capital. Just checking in here first thing to see if we can help. If you can let us know in more detail what you're having trouble with in the Emma application, we'll be able to dive in and take a look. Let's try clearing your browser's cache & cookies, too, just to rule that out. When you do that, please be sure to completely close and restart your browser before logging into Emma again.