I have to enter my social media information for each communication

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We're new to Emma and have noticed that each time we send a mailing and pull the "follow" buttons over we have to reenter our social media information each time. It shows up as blank. We've linked our accounts in the integration section but can not find anywhere else to save this information. HELP! 
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Greater Louisville Medical Society

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Posted 6 months ago

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Heather Sturm, Integrations Support Specialist

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Hi! Welcome to Emma!

The "Follow" buttons that you're describing are part of the drag and drop content in the editor, so this wouldn't be saved from mailing to mailing. The integrations section is separate from this and allows you to share your sent mailings to your social media site(s). The Follow block, on the other hand, allows users to visit your social media site(s).

Here is a brief overview of the variety of sharing options available.

If you'd like the Follow block to remain static from mailing to mailing, you could use the "Save as Template" feature to save a re-usable template that has your social media accounts populated in the Follow block.

Hope this helps!

Heather