I keep getting an internal server error when I try to send a test email.

  • 2
  • Problem
  • Updated 5 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Didn't hear back from community member

I'm using Google Chrome.  I have, based on suggestions I read here, recreated the email with a different template.  All seems fine until I click send.  I get the same response when I skip the test email and go to the send email option.  
Photo of Kansas City Young Audiences

Kansas City Young Audiences

  • 2 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 2
Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

  • 2203 Posts
  • 158 Reply Likes
Hi there -- I'm sorry to hear that you're having trouble sending your email! I hopped into your account and was able to successfully send a test of both your latest drafts. Can you point me to the specific email where you're experiencing this problem, or have you resolved the issue? Thanks!
Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

  • 2203 Posts
  • 158 Reply Likes
Hello -- Just checking in here. Please let me know if you're still running into an internal server error when sending a test email!