I keep getting message error when I try to send myself a test email. I have never had that problem before

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  • Updated 4 years ago
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When I try to send any of my campaigns "test" to myself it gives me an error.  I have been doing this for 4 years and have never had this problem. I went to audience and deleted myself - after this happened- and tried again.  It would not go.  When I check the error it also has my email spelled wrong and I double checked the spelling after I cleared all this out and it did the same thing
Photo of Lewis King Krieg & Waldrop

Lewis King Krieg & Waldrop

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Posted 4 years ago

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Photo of Andrew Heuback

Andrew Heuback, Official Rep

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Hey there. It sounds like your email address may be in error status and you might need to change its status back to active. You can find instructions for this in our Resource Center at the following link:

http://support.e2ma.net/Resource_Center/Account_how-to/changing-mailing-status

I am happy to take a look for you if you can provide the email address.

I'll be looking out for your reply!