Compare more than 5 mailings' response information

  • 6
  • Idea
  • Updated 4 years ago
  • Implemented
  • (Edited)
OK. Another question about this: Why can we only compare 5 mailings at a time? I need more. At least 10.

Note: This topic was created from a reply on the Still having problems comparing mailings topic.
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NJPSA/FEA

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Posted 5 years ago

  • 6
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Mandate Media

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I thought I'd ask if there's been any movement on this.  The export of response data is simply AWFUL.  There's absolutely no reason that we should have to pull the data five campaigns at a time.  Not only that, but the Excel sheet that's produced is terrible.  It's as if the person who made it thinks that Excel is layout software, not a data management program.  

When data is exported into a spreadsheet, it should be a sortable data table.  And the data in these exports is not.  (And it's missing basic stuff -- like subject line!)

Here's what I'd like to see:

* The ability to export response data for all non-test emails at one time.  
* A single data table with each mailing listed in a single row.
* The following columns: date/time sent, email name, subject line, total sent, total opens, total clicks, total unsubs.  That's it!  
* (OK, add total forwards, not that we use that feature.  And calculate percentages if you want, but I find that extraneous, since I'm going to build my own percentages. Could be nice for others.)

The whole point of exporting response data is to be able to provide reports.  Like Brandi and NJPSA, we need to build reports of WAY more emails and provide trend data over time to our clients.  

As currently constructed, response data exports are a total loser.  We have to export five at a time, and then rearrange the data into a useful data table.  That's work that should be done by a computer, not a human.  (Also, it would have been easier to code up a simple table, instead of the nonsense that's currently there! Somebody got too creative, many years ago.)

Kari Chisholm
(Edited)
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Katie Lewis, Official Rep

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Hi Kari! This is immensely helpful to hear specifically what you'd like in the compare mailings export. I'm so glad you took the time to document this; thank you for your frankness.

I've shared this with our Product Team so we have a better understanding of what users would like to see as we research the work's scope. I'll keep you updated here with any movement.
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Mandate Media

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Ping!  Any movement?  This is still sooooo frustrating.
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Katie Lewis, Official Rep

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I'm sorry to hear you're frustrated! There's no news yet, but I promise I'll update you just as soon as there is.