If I export a group of contacts, to reduce my total contact count, will their response history remain intact?

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Photo of Sergeant Labs

Sergeant Labs

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Posted 5 years ago

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Photo of Seemab Hussaini

Seemab Hussaini, Champion

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Hi Sergeant Labs!

Deleting contacts to reduce your total count will not delete their response data. Emma will always remember the history of these contacts, so if you ever import them back in, the history will remain.

Hope this helps! Please let me know if anything else come to mind.