If I send an email to two lists and someone is on both, how many times will they get it?

  • 0
  • 1
  • Question
  • Updated 3 years ago
  • Answered
Apologies for such a basic question, but I'm using Emma for the first time and have to get an email out tomorrow:

If I send one mailing to multiple lists in one go, and someone is on more than one list, will they get the email multiple times?
Photo of UPenn - Annenberg School for Communication

Posted 3 years ago

  • 0
  • 1
Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

  • 2203 Posts
  • 158 Reply Likes
Official Response
Oh, we love questions around here. Happy to help!

Emma checks for duplicates in your lists at the point of send. So, as long as you send to those two groups at the same time, Emma will only send the mailing to each contact once. If you send to the first group and then later send to the second group, Emma won't know to compare those two groups for duplicates. Make sense?