I'm over my contact limit & don't know how to delete contacts in masse!

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  • Problem
  • Updated 3 years ago
I imported 18,000 contacts (way over my account contact limit) but then deleted them from my "groups" to avoid going over my 10,000 limit. Now the 18,000 contacts are all mixed into my "active" contact list in audience, which says I have 24,000 contacts now. I do not know how to delete them. I can't go one by one and archive them as it would take to long... please help!
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Recovery Research Institute

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Posted 3 years ago

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Grey Stepp, Support Team Manager

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Seeing that you had a few questions in Community and via email, I lumped everything together into one email that I just sent out to you.  

If you have any more questions, feel free to reach back out via that email or post back on here if you'd like.  I just figured it'd be better to spell everything out via email for you.  


- Grey