I'm trying to change my emails subject, but Emma won't allow me to...

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  • Problem
  • Updated 5 years ago
  • Not a Problem
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I've been seeing this problem with increasing frequency over the past couple of weeks. When I try to change the subject of an email, either on the Send Test or Review and Send screens, the new subject will not save.  Having this issue with [Alert] [P&IS] 20150127 - 1 in our account this morning, but this has been happening at other random times lately.
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Baker Donelson

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Posted 5 years ago

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Emily Hollingsworth, Alum

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Hi there -- When you say the subject isn't *saving*, do you mean that it won't allow you to type and save the subject line before sending OR does it appear to save but actually send with the original subject line? 

Thanks - eager to dig in here.
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Emily Hollingsworth, Alum

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Hi! Just checking in here. Let me know if you're still running into problems saving your subject line. Otherwise, I'll assume you're all set!