Access image library's URLs while within the editor

  • 1
  • Idea
  • Updated 8 months ago
  • Not Planned
  • (Edited)
Archived and Closed

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Having image files available inside the campaign editing screen would be so helpful. Instead of clicking back to Campaigns and then clicking on Images or Documents to add items or copy the URLs, it would be great to be able to have those files available while still in the campaign editing screen. So much time could be saved with this enhancement.
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Michael's Naturopathic Programs

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Posted 4 years ago

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Damian Gatta, Official Rep

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Hi there!

Thank you for your post!  I would like to get some additional information from you about your images and documents.

Are you linking your images and documents in your mailing?  I want to make sure I am understanding fully how you are using your images and documents to see why you need to jump out of Campaigns to retrieve them.

You can reply in this thread.  Thank you.
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Michael's Naturopathic Programs

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We upload our images and documents while in the "manage your mailings" area. However, sometimes we may forget to upload an image/document or forget to copy the URL link into a notepad while we're in that area. If that happens and we don't realize it until we're already editing the campaign, we have to exit the edit window and go back to the "manage your mailings" area to upload or copy the URL. This wastes time going back and forth. Would be nice to have the images and docs available to us in the edit window.
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Damian Gatta, Official Rep

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Thank you for that information!  I am assuming that you are coding your own HTML, would you mind confirming?  If that is the case, I will be sure to have your idea pushed up to our Product team.
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Michael's Naturopathic Programs

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Sometimes we do code our own html ... other times we just use emma's templates. Whichever we use, if we forget to upload something while in the campaign management screen before going in to edit a campaign, we have to exit the edit screen to get back to the management screen to load the item(s).
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Damian Gatta, Official Rep

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When you are working on a mailing and using the Drop and Drag editor, you are able to upload images and documents from within.  Take a look at this support article discussing how to upload images from an image placeholder in your mailing here.  Similarly, you are able to link a reader to one of your documents by either selecting a document already in your library or by uploading a new one, take a look at this support article here.  

I hope that this is helpful to you while creating your mailings!
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Michael's Naturopathic Programs

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I may not be explaining it properly. When we are in the edit campaign screen, if we forgot to grab the URL link for an image, we have to back out of the editor and go back to the main campaign management screen to click on the Images button and get the URL. Are we not seeing something in the campaign edit screen that would let us grab the image URL from there?
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Michael's Naturopathic Programs

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Yes, that is correct. Thanks.
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Katie Lewis, Official Rep

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Thank you! I'm checking in with our product folks and will let you know what I find out.
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Katie Lewis, Official Rep

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Hello again! I just heard back from our Editor Team, and this isn't planned right now. One thing that may help is having the Campaigns page open in a separate tab so you can jump into the image library without exiting the editor to grab the URLs you need.

I know that isn't ideal, but it'll save you a step while the image library exists as it does now. I'm glad you shared this idea -- We're making changes to the library down the line, and it's helpful to hear how you'd like it to work!
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Mike Rapp

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Within the Images library, I am still unable to find and copy the absolute url to my images. Using the dropdown menu doesnt work either, and yes I have disabled Flash. When I "copy image url" this is what's copied:
https://app.e2ma.net/app2/campaigns/
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Grey Stepp, Support Team Manager

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Hey Mike, I commented on your other post from yesterday as well.  You will want to ENABLE flash, not disable it.  If that isn't working, please let us know.  If you could also make sure you're using the most updated version of either Chrome or Firefox, and maybe try clearing your cache and cookies.