Image is blurry in email even though it is high res, over 1280px wide and saved as a jpeg.

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  • Updated 10 months ago
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Image is blurry in email even though it is high res, over 1280px wide and saved as a jpeg. This happens all the time in our emails. Images with text look blurry on all screens in all browsers. Please advise quickly.
Photo of Safe Haven Family Shelter

Safe Haven Family Shelter

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Posted 10 months ago

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Photo of Caroline Shirley

Caroline Shirley, Employee

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Hi there,

I believe I just wrote you an email about this as well, but for everyone else's benefit, here is an article that explains the image specifications you would want to be using in your emails for them to display and render properly. You would want to upload photos no larger than 1280px.

The email you sent as a reference did display properly, but please let me know if there are specific emails with images displaying blurry and I will be sure to take a look!