Image sizing issues: header/footer

  • 1
  • Problem
  • Updated 4 years ago
  • Not a Problem
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: one-off issue, resolved

I'm having troubles with sizing images in the header and footer. The margins and padding are all set to 0, but it's still adding additional space (20-25 px) on the right and left of my images. So if I have two images on top of one another, the footer image will not line up with the image above it. I tried resizing all the images to 600 px wide (read that in another post), but it's still happening. I tried using a blank template without a header and it's still happening. If I shrink the other content to match the smaller footer, it looks okay in email view, but not in mobile (then the decreased images/text are smaller than the header/footer). 

Photo of eanderson

eanderson

  • 16 Posts
  • 3 Reply Likes

Posted 4 years ago

  • 1
Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

  • 2203 Posts
  • 158 Reply Likes
Hey there -- I looked through your recent drafts and didn't find a mailing with this image. Can you point me to the mailing that you're working in? I'm happy to dig in here!
Photo of eanderson

eanderson

  • 16 Posts
  • 3 Reply Likes
Awesome! I actually gave up and went ahead and scheduled it. It's our only scheduled broadcast in our account : PENWorks broadcast. Feel free to cancel it and I can reschedule later. Thanks so much!
Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

  • 2203 Posts
  • 158 Reply Likes
Ok! Did you give up on that header as well? I'm seeing this at the top of your scheduled mailing:

Photo of eanderson

eanderson

  • 16 Posts
  • 3 Reply Likes
That mailing I don't have a problem with. I would still like to resolve the header issue. I've created a new campaign  Synergy: General New and template (Synergy: General). I would like to fix the header and footer issues on this template to use in future mailings. (we just had to get the other broadcast out so I couldn't wait to make it perfect). :) Thanks of your continued help!
Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

  • 2203 Posts
  • 158 Reply Likes
Hey there -- Sorry for my delay in getting back to you here :)

I had luck getting those images to line up by resizing them to 650 pixels! You can see that in my Emma Support Copy of your mailing. 
Photo of eanderson

eanderson

  • 16 Posts
  • 3 Reply Likes
Fabulous! Thanks so much! I appreciate it.