Help! I have created a campaign and the images look great on the computer but on the mobile device they are blurry and pixelated. Tried changing image size but that didn't seem to do anything? Any thoughts? Its urgent!
We've seen reports of this, specifically relating to images displayed on Apple retina screens. You'll find some great info on how image size can relate to overall clarity on retina displays here.
Now, I don't want to get too far ahead of myself here, so I'd like to know if you are actually viewing on a retina screen, and what the image size you're using is. Please let me know the name of the mailing you're noticing this in as well.
If you're not using a retina display, please also let me know which device and email app you're using.