Import error with a file I've used multiple times...

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I'm having an issue with an import. I use the same export from my CRM every week, saved as a .CSV. But some reason, this week, I am getting a strange error. 

Error message
Expected weeks-term entry "General" for member "Tca C.C""" on row 1 to be a numeric!

The field it's referencing, weeks-term, IS a numeric field. And I am marking the first column as a "skip" as it includes headers. 

Please help!
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The Cleaning Authority

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Posted 1 year ago

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Anthony Miranda, Customer Support Specialist

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Hi there! Sorry to hear about the import troubles, but I'm glad you reached out so we can get this taken care of.

The first thing I want to confirm is that the entire column that is going to be imported into the weeks-term field is comprised of numbers. Numeric fields will allow accept numeric values and unsupported characters within that column could be causing the error.

If you aren't seeing any non-numeric characters in that column, go ahead and upload the spreadsheet into your documents library. This will let me take a look at the file and see if I can spot anything that would be giving us a hard time. You can find the documents library on the campaigns page.

I'll keep an eye open for your reply!

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