Import preferred format HTML vs plaintext

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If I am importing new audience members, can I import their preference of HTML vs plaintext?
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TMC

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Posted 1 year ago

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Grey Stepp, Support Team Manager

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Hi there, 

There isn't a way in the import process to set the preferred format.  

Emma allows you to send both versions of an email simultaneously and let your contacts' inbox decide which it wants to open.  Presumably if they only want plaintext, that setting would be applied on their end.  

Let me know if you have any questions on this! 

- Grey