How do I import an unsubscriber or opt-out list from a previous service?

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I am just getting started with Emma and want to import my unsubscriber list from previous service to ensure that I do not send to these people. What is the best way to do this?
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Consumer's Medical Resource

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Posted 5 years ago

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Brittany Fowler, Champion

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Official Response
Hi there,

Great question! When you import your list, you can assign it to a group where you can identify that they are opt outs - you could call the list "opt out" or "do not mail," whatever you like!

Once you have your list in your audience, you can click on the group and change the status from active to opt out. You can do this by selecting all members and clicking on 'change status.'



Once you've clicked, you'll have the option of selecting 'error' or 'opt out.'



Click 'change' and your opt outs are back to opt out status.