In Contacts: when I click "Actions", nothing happens, no drop down appears.

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  • Problem
  • Updated 11 months ago
In Contacts: when I click "Actions", nothing happens, no drop down appears.

Firefox 54.0
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NCALA

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Posted 11 months ago

  • 1
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NCALA

  • 39 Posts
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Just updated browser to Firefox 54.0.1. Problem remains.
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NCALA

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Works as it should in Chrome 59.0.3071.115. But I don't want to be forced to switch browsers for this ...
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Anthony Miranda, Customer Support Specialist

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Hi there! Thanks for including browser information in your posts. It definitely helps to ensure that we are on the same page.

The problem you are describing is a known issue with that Actions dropdown, where it can become unresponsive when using either Internet Explorer or Firefox. As you stated, we've not seen any reports of this in Chrome (or Safari) so continuing to use that browser will be the best way to get around this.

I realize that this is quite an inconvenience but I can assure you that our developers are aware of the issue and this will be fixed in a future update.