Is anyone having problems with scheduled mailings not showing up on scheduled tab?

  • 0
  • 1
  • Question
  • Updated 5 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Conversation moved to email

Hey all, we've had some reports of problems with the scheduling feature. In a couple of instances, folks have been sure they scheduled a mailing, but then they didn't see anything on the Scheduled tab, so they rescheduled it, only to find that the mailing was sent twice. Obviously the fix here is to double- and triple-check that campaigns page (manually refreshing it if necessary), but because this has happened separately on at least two occasions, I'm wondering if there may be an occasional problem with the scheduling tab not showing up. Anyone else having issues? 
Photo of Meaghan

Meaghan, Champion

  • 83 Posts
  • 15 Reply Likes

Posted 5 years ago

  • 0
  • 1
Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

  • 2203 Posts
  • 158 Reply Likes
Hi Meaghan -- I don't know of any issues across the board with scheduling mailings. This does sound suspicious, though. I have your email address on file and will follow up to get some more details about the accounts affected here. Watch for my email! :)