Is my mailing really excluding the segment I selected

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I have a mailing scheduled with a group and one segment excluded.  I clicked on the view mailing response and when I click on the link to show the excluded segment it shows there are no excluded.  Why is this?  Is this a glitch and they will actually be excluded or is this correct that they wont be excluded?
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Marisa Holmes Photographer

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Posted 3 years ago

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Laura Dickerson, Official Rep

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Hi Marisa,

I am happy to help you out with this. Which mailing are you concerned about? I see several that are scheduled to go out. Is it one of those? Let me know which and I will take a look at the Response or the set up. 

Also, I just happened to notice on the "Katie & Tyler" email, the word "special" is misspelled. You may want to change that and reschedule it.