Is there a way to add music to an email when the email is opened?

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This might seem like an odd request, but we have an event email that we would like to have music playing while the email is open? 
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Posted 3 years ago

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Grey Stepp, Support Team Manager

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Hi there Pigott, 

Thanks for reaching out!  

There is not a way to set that up within Emma.  If you have an audio file you'd like for people to be able to DOWNLOAD, then you can use the document library to give them that option:

You may be able to use HTML code to try to add the audio in a play block to your mailing, however:

1. I wouldn't know how to make it play automatically
2. Our delivery team here has advised against trying to make that happen for fear it would receive complaints
3. It would probably not work on a LOT of devices / mail programs.  

I'm thinking it may be best to let that one lie, or create a link out to the music so folks can choose to open it up.  


- Grey