Is there a way to send emails only to contacts added to a group after a certain date?

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Amber Holloway

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Posted 1 year ago

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Josué F. Machado, Champion

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I would create a segment with the following criteria: the audience is your group but for contact information, I'd limit to only to the 'contact since' the date that you have in mind. Then you can send the email to this segment. Would that work?
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Amber Holloway

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Thank you for your reply. I think that could work, but when it says "contact since" does that actually mean the date they were added to the group or the date they were added to Emma? Because it's possible that they wouldn't be a completely new contact in Emma, just newly added to a particular group. Do you know?
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Grey Stepp, Support Team Manager

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Hey there Amber, you're correct, the "contact since" date is only for when they were added into your Emma account.  

We don't have a way of tracking when a contact would have been added to a specific GROUP, I'm wondering if there are any other criteria that we could track regarding their group membership.  

How are folks being added to the group?  Is this a manual process?  Imports?  Signup form? 

Manually or via import wouldn't be a change that we would track, but signup form could be, if you set up your segment to track Signups OR Manage Preferences.  

Let me know and we'll check out options.  

- Grey 
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Amber Holloway

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Ok thanks. That's what i thought. The people are being added to Kindful via import and then syncing over to Emma.