Is there a way to show more/older emails in the Create Segment -> Response History -> Mailing drop down?

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I am trying to create a segment based on Response History, however, when I select clicked and then go to select the mailings, the list of mailings only goes back a few weeks. I need to be able to select mailings from a month ago and in some instances, 2 months ago. Is there a way to show more/older emails in this drop down?
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NJAH, LLC

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Posted 2 years ago

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Grey Stepp, Support Team Manager

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Hey there, 

Thanks for reaching out!  

The segment builder only loads in the most recent 100 mailings to use in the segment builder.  I can see you guys are quite prolific and the 100 mailings only takes you back a few weeks.  

If you are looking to segment baed on contact info from a mailing before then, I would advise you to create segments from within the response data for that mailing by opening the Opens or Clicks tab (or clicking the word DELIVERED or BOUNCED from the Overview tab):






Then you can click “Edit This Segment” on the right and add in additional criteria and change the name, etc:






Let me know if you have any questions!  

- Grey 

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NJAH, LLC

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Thanks for the reply and for the suggestion, Grey. If that is the case and 100 is something we can't change, I believe we just have to stay on top of how/when we create a segment and keep in mind the limitation.