Is there an easy way to add a segment to a group?

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Is there an easy way to add or convert a segment to a group? I need to be able to see that the contacts are in this segment in Kindful, however, only contact groups show up there, not segments. The only thing I can think of is exporting the segment and then importing it as a group. I know how to turn a group into a segment, but I can't figure out how to do it the other way around.

(I'm trying to see who the "inactive" contacts in our database are - the end goal is to see who is not opening our emails and also hasn't donated in the last five years.)

Thanks!
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Wingspan Arts

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Posted 1 year ago

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David Wright, VP of Product Management

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Hi there,

You can copy the contacts of a segment to a group. From the Segments tab, select the contacts you wish to copy to the group (which, sounds like all of them in the segment) and then click "copy them". From there, you should see the option to add the desired contacts to a group. Please let me know if you have any questions. Thanks!


 
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Wingspan Arts

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Thank you, David! That did it.