Is there a way to get a PDF of my newsletter that I sent to keep on file or post online?

  • 5
  • 15
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
Photo of Green Jeans Creative

Green Jeans Creative

  • 2 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 5
  • 15
Photo of Katie Lewis

Katie Lewis, Official Rep

  • 3414 Posts
  • 309 Reply Likes
Official Response
Hi there! If you head to the Response page of your account, you can click on the name of the mailing you'd like to save as a PDF (it must have been sent to appear in Response).

Then simply click the "Save As PDF" Button in the top-right, and click "Save Webview as PDF".  

(Edited)
Photo of Grey Stepp

Grey Stepp, Support Team Manager

  • 1700 Posts
  • 135 Reply Likes
Yes, that's how it looks in Chrome.  I'm not sure why they have it set up that way, but when I download the file and open it, it is a PDF, as expected.  
Photo of Nashville Health Care Council

Nashville Health Care Council

  • 6 Posts
  • 0 Reply Likes
Yes, but none of the links in the PDF are active links like they used to be. Just odd that it would change. Thanks for all your responses!
Photo of Grey Stepp

Grey Stepp, Support Team Manager

  • 1700 Posts
  • 135 Reply Likes
hey there!  Yeah, our PDF builder has never created PDFs with active links.  I know we do have a feature request in to our developers for that feature, and I'll go ahead and add you to the list!  

We are tracking requests for that specific feature ON THIS COMMUNITY TOPIC.  If you want to head there and click to follow, I'll be posting there when we do get that feature created! 
Photo of Playhouse District Association

Playhouse District Association

  • 1 Post
  • 0 Reply Likes
I use google chrome and am having the same issue. My coworker uses Firefox and says that when she goes to print, instead of printing, she selects "Save as PDF" and then selects "Printer-Friendly Version." That's how she gets a PDF with active links.  I've tried this with Internet Explorer and Chrome and do not get a PDF with active links.
Photo of Grey Stepp

Grey Stepp, Support Team Manager

  • 1700 Posts
  • 135 Reply Likes
Hmm, I was testing using Chrome on my computer and it did "print" the PDF with working links.  

There are a couple in the footer that do not populate, the Opt-Out and the "online" link.  But the other links in my mailing worked as expected.  

I wonder if it's a setting within Chrome, or if it might be worthwhile to research a Chrome plugin that will print the PDFs with all of the links.  

Of course, you want to make sure you're "printing" the Webview of the mailing from Emma as well.  Not necessarily the version from your inbox.