I've tried to run a couple exports and each of them has errored out, we've tried to export 20,000 and 200,000 and neither is working

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We've tried to run a couple different exports and each of them has errored out, we've tried to export 20,000 and 200,000 and neither is working. Is the export functionality known to be broken?
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Abodo

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Posted 3 months ago

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Zach Sharpe, Employee

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Hello!

We'll sometimes see segments have trouble exporting due to size.

My suggestion here would be to convert this to a group by heading to audience > segments > "Segment Name" > actions > add all to groups - then try exporting from here.

If you're still seeing issues here feel free to share the sub account and group name you are looking to export and I'm happy to jump in and have a look!

Thanks

Zach